Refund policy
Contact jmhoch1@yahoo.com within 7 days of delivery to request a return. Include your order number and contact us before mailing the card back.
Change-of-mind returns are accepted in the same condition as delivered. The buyer pays return shipping.
For an incorrect card or an undisclosed defect, contact us with photos. We cover return shipping when the issue is confirmed.
Wear or flaws clearly shown in listing photos or disclosed in the description are not undisclosed defects. Returned cards will be compared with the original listing photos.
If your shipment is lost or arrives damaged, contact jmhoch1@yahoo.com with your order number and details. Please retain the packaging and provide photos if available. We handle carrier inquiries and claims and will work with you to resolve the issue. Any refund required by law will not depend on the carrier approving a claim.